Ciptex Ltd
SUPPLIER OVERVIEW.
Ciptex, a Twilio Gold and AI Certified partner, enables you to offer intelligent and personalised customer engagement using the Twilio platform - recognised as a top right “leader” in Gartner CCaaS Magic Quadrant 2025.
By offering all communications channels with customer data, trusted AI and automation, we will help you create unique customer journeys which will keep you ahead of your competitors - increasing productivity, customer satisfaction and revenues.
”Race CX”, the fastest and simplest way to deploy a customer contact centre which is composable, allowing you to make it work the way you want. Start out of the box, so you can think out of the box.
We are Ciptex, and we’re dedicated to providing the best customer experience solutions for your business. We provide contact centre solutions that seamlessly integrate with your existing systems, and any customer touchpoints. With flexibility at their core, we ensure our platforms are custom built for your business, wherever you are in your customer experience journey.
Our contact centre platforms are designed to integrate with your existing systems, enabling a unified experience without the need for complex reengineering. Flexibility is at the heart of everything we do; we work closely with each client to create solutions that align with their goals, requirements, and customer needs.
For everything related to digital communications, Ciptex is the trusted partner helping organisations reimagine how they engage, support, and grow.
Ciptex specialises in building flexible, scalable platforms that unify across all channels, empowering your team to deliver efficient support across customer journeys. We technology with our fantastic team’s insight to deliver tailored solutions that work for every environment.
But it’s not just about technology; we’re driven by impact. Whether it’s enabling faster access to services, improving engagement, or simplifying communication, we believe great CX can (and should) make a difference.
We’re proud to design and support platforms that don’t just perform; they empower organisations.
