Content Guru Ltd

SUPPLIER OVERVIEW.

Introducing Content Guru

• For over two decades, we’ve been the mission-critical provider of choice for large enterprises across the private and public sectors.

• We believe that great CX begins with world-leading technology. Our solutions are omni-channel, omni-data, and omni-AI. We act as a trusted AI broker, letting customers reap the rewards of best-in-class AI while shielding organisations from risk. We build highly reliable, highly scalable solutions.

Why Choose Content Guru Ltd?

• storm® is the only cloud contact management platform trusted by blue-light services and delivers market-leading reliability, scalability, and functionality across a wide range of sectors.

• We help our customers make demonstrable improvements in their customer satisfaction. We help organisations such as UK Power Networks, the DVLA, and the Environment Agency make dramatic improvements to their CSAT scores.

• We are the only European vendor in the Gartner CCaaS Magic Quadrant and the highest scoring for CSAT on Gartner Peer Insights.

• We work with thousands of successful, CX-driven, AI-enhanced businesses worldwide, supporting them at every stage of the CX journey, to deliver measurable customer satisfaction improvements. Our flexible ‘AI-orchestrator’ brain® offers our customers the power of AI, whilst shielding them from the risks.

• Our global team of industry experts brings together many years of experience from across a broad range of sectors.