Wavenet Ltd

SUPPLIER OVERVIEW.

Introducing Wavenet
With over 30 years of expertise in unified communications, contact centre innovation, and intelligent automation, Wavenet empowers businesses to deliver exceptional customer experiences while optimising operations.

Our AI-driven, omnichannel cloud solutions transform contact centres by unifying voice, team chat, meetings, and embeddable communications. This approach enhances efficiency, boosts agent satisfaction, and delivers personalised interactions across all touchpoints, ensuring happier customers and thriving businesses.

Why Choose Wavenet Ltd?

• Wavenet has more than 30 years’ of experience in delivering contact centre and unified communications solutions for UK customers across every industry sector

• Customers can benefit from the full range of Wavenet solutions. Whether that be an upgrade to fibre connectivity, replacement of WLR assets or a mobile solution to support your hybrid working requirements, our specialists can provide a full-service wrap to suit your needs.

• We have the highest levels of accreditations with the market-leading technology partners, offering you true choice and access to our buying power and economies of scale. We can design, deliver and support our contact centre solutions.

• Skills and expertise – support from a large number of skilled engineers and consultants throughout the UK.

• End-to-end expertise – from business strategy to end-user support.

• Experienced in public sector deployments, and we are registered on many PSN
frameworks as preferred suppliers.