CC4Teams transforms Microsoft Teams into a full-featured, AI-supported contact center without the complexity. Our platform blends voice, email, WhatsApp, chat, and social channels into a single screen so your agents can deliver seamless service no matter where or how customers reach out.
We’re one of the leading global providers of enterprise Customer Experience (CX) and contact centre solutions and are at the forefront of the Generative AI evolution. We’re BIG in CX. We LEAD in AI™.
Fire Contact Centre is a high-performance, UK-developed CCaaS platform combining AI, secure resilient hosting and advanced routing to elevate customer experience for demanding public and private-sector service environments.
Dialpad is a leading provider of cloud-based communications solutions for businesses of all sizes. Our mission is to make business communications simple, reliable, and affordable.
Engage Hub’s Contact Centre Automation Solutions empower you to deflect routine calls, enabling customers to self-serve through Conversational AI (voice and chat), dramatically reducing agent workload, operational costs while enabling agents to focus on more complex queries.
Maintel is a communications managed services provider (MSP). We empower our clients across the public and private sector to deliver mission critical services and achieve their workplace, service and customer experience goals.
Opus delivers exceptional managed services across CCaaS, telecoms, IT, mobile, IoT, and print. We are trusted by 1,000+ UK organisations for consistent performance, expert consultancy, and delivering outstanding customer experience.
Simply Contact is Europe’s leading customer support provider, delivering personalized cost-effective solutions. We are a trusted partner for WizzAir, Metro, Yves Rocher, and many more.
We’ve worked with contact centres for over 55 years, supporting teams to implement bespoke solutions that improve experiences and outcomes in all areas of the customer and agent journey.
With over 30 years of expertise, we help businesses transform contact centres into dynamic, AI-driven, omnichannel solutions that enhance efficiency, agent satisfaction, and seamless customer interactions. With the highest levels of accreditations with the market-leading technology partners, we offer you true choice and access to our buying power and economies of scale. .