WFM

Contact Centre Directory

You are now on the Work Force Management Page.

We do not rate, score, or recommend, any individual supplier, we just make it easy for you to find the supplier you are looking for.

Please select the Supplier you wish to see more details on.

Work Force Management

Content Guru Ltd

We’re one of the leading global providers of enterprise Customer Experience (CX) and contact centre solutions and are at the forefront of the Generative AI evolution. We’re BIG in CX. We LEAD in AI™.

IP Integration Ltd

We understand the realities of running a contact centre, as well as the practicalities of making advanced software deliver to its full potential.

Plecto

Performance management, gamification, and coaching solution built for contact centres. Combine your data into real-time performance dashboards and contests. Plecto enables data-driven decision-making, and increased employee motivation.

SVL Business Solutions Ltd

We’ve worked with contact centres for over 55 years, supporting teams to implement bespoke solutions that improve experiences and outcomes in all areas of the customer and agent journey.